Managing Your Booking
Everything you need to know after you book—from communication to villa prep to day-of coordination.
How to Stay in Touch
Real-time messages, photos, and quick updates
Best for
Day-of changes, photos, quick questions
Detailed briefs, contracts, and formal requests
Best for
Contract clauses, detailed specifications, records
Phone/Call
Direct conversation for complex planning
Best for
Complex changes, emergencies, detailed planning
Preparing Your Villa
Confirm Kitchen Access
Ensure the chef can access your villa kitchen. Provide codes, keys, or arrange for staff to be present 15 minutes before arrival.
- Gate access codes (if applicable)
- Kitchen key or door access
- Parking arrangements
- Where to park equipment/vehicles
Check Kitchen Equipment
Confirm your villa has essential appliances. Our team brings what's missing, but it helps to know in advance.
- Working oven and stovetop
- Refrigerator and freezer space
- Large pots, pans, and utensils
- Cutting boards and knives
- Serving dishes and platters
Arrange Guest Space
Prepare the dining area, ensure chairs/tables are in place, and coordinate with staff.
- Table setup and layout
- Seating for all guests + chefs
- Lighting (outdoor events especially)
- Ambient music or audio setup
- Storage for guest belongings (bags, shoes)
Finalize Guest Details
Confirm exact guest count, dietary restrictions, and any new additions or cancellations.
- Final headcount (at least 48 hours before)
- Any last-minute dietary changes
- Guest arrivals/timing (if multi-course)
- Allergies or food intolerances
- Celebration details (birthdays, anniversaries, etc.)
Plan Logistics
Coordinate arrival time, parking, access, and any special requests.
- Team arrival time (usually 3-4 hours before service)
- Where chefs can park
- Gate codes and security procedures
- Staff liaison or contact person
- Emergency contact number
Important Reminders
- • Always confirm the final guest count at least 48 hours before service
- • Notify us immediately of any dietary restrictions or allergies
- • Ensure kitchen access is available at least 15 minutes before the chef arrives
- • Keep emergency contact details with you during the service
- • Last-minute changes (within 24 hours) may incur additional costs
Booking Management Questions
How do I book this with myCHEF in Bali?
WhatsApp date, guest count, villa area and your goal. Or use <a href="/book">book</a> / <a href="/quote">quote</a>.
Where can I see prices?
Published tables on <a href="/pricing">pricing</a> and <a href="/private-chef-bali">private chef</a> day rates.
Is service available island-wide?
Yes across major villa regions. <a href="/locations">Locations</a>.
Can you handle dietary requirements?
Yes when briefed early — no extra charge for standard adaptations.
What is included vs extra?
Quotes list inclusions; premium ingredients, alcohol and extra staff are itemised when needed.
Deposit and cancellation?
Usually 50% deposit; refund tiers on <a href="/cancellation">cancellation</a>.
How fast is a proposal?
Often within 2–24 hours of a complete brief.
Can this combine with other services?
Yes — chef, catering, staff and transport can stack in one plan.
Do you clean up?
Yes on serviced formats.
Kids welcome?
Yes with adapted menus when needed. <a href="/kids-menus">Kids menus</a>.
Who is myCHEF?
Bali villa hospitality company — chefs, catering, events and staffing. <a href="/about">About</a> · <a href="/why-mychef">Why myCHEF</a>.
More questions?
See the central <a href="/faq">FAQ</a>.
What deposit do you require?
A 50% deposit confirms your booking and locks the date. The balance is typically due the day before service. Full terms: <a href="/cancellation">cancellation policy</a>.
What does "++" mean on prices?
"++" means 11% government tax and 10% service charge are added to the listed price. Written quotes show the all-in total before you pay.
Which areas of Bali do you cover?
Island-wide villa coverage including Seminyak, Canggu, Ubud, Uluwatu, Nusa Dua, Jimbaran, Sanur, Berawa and Pererenan. Browse <a href="/locations">locations</a>.
How far in advance should I book?
A few days for most dinners; one to two weeks for larger events; longer for peak season and weddings. Last-minute is often possible — ask on WhatsApp.
Can you accommodate allergies and special diets?
Yes — vegan, vegetarian, gluten-free, nut-free, shellfish allergy, pregnancy-safe and halal-sensitive menus when briefed in advance, at no extra charge. Guide: <a href="/blog/food-allergies-dietary-requirements-private-chef-bali">food allergies</a>.
Do you clean up after service?
Yes on serviced chef, catering and fine-dining formats — kitchen and service areas restored before we leave.
How do I get a quote?
WhatsApp date, guest count, villa area and what you want. Or use <a href="/quote">quote</a> / <a href="/book">book</a> / <a href="/faq">FAQ</a>.
What if a chef or staff member cannot make it?
We send a verified replacement of equivalent role or refund that service. Details: <a href="/why-mychef">why myCHEF</a>.
Questions about your booking?
Message us on WhatsApp with any questions or changes needed. We respond within 15 minutes.
Message on WhatsApp